Refund policy

For any order purchased from bfonder authorized resellers (www.bfonder.com and Amazon store), we offer a 30-day return guarantee. This means you have 30 days after receiving your item to request a return.

Eligibility for Return

To be eligible for a return:

• The item must be in the same condition that you received it — new and unused, with tags, and in its original packaging.
• A receipt or proof of purchase is required.

How to Start a Return

To initiate a return, please contact us at support@bfonder.com.

If your return is accepted:

• We will send you a return shipping label.
• Instructions will be provided on how and where to send your package.

⚠️ Important: Items sent back to us without first requesting a return will not be accepted.

If you have any questions regarding your return, feel free to contact us at support@bfonder.com.

Damages and Issues

Please inspect your order upon arrival.
If the item is defective, damaged, or you receive the wrong item, contact us immediately so we can evaluate the issue and make it right.

Exchanges

The fastest way to ensure you get what you want is to return the item you have.
Once the return is accepted, we will issue a new replacement for you.

Warranty

Every product comes with a one-year warranty.
If your item is eligible under warranty, please contact us and we will honor the claim and provide a hassle-free replacement.

Refunds

Once we’ve received and inspected your return:

• We will notify you if the refund is approved or denied.
• If approved, you will be automatically refunded to your original payment method.

Please note: It may take some time for your bank or credit card company to process and post the refund.