FAQ

Currently we only have distribution set up to fulfill orders shipped within the USA.

Most orders take 3-7 business days to arrive. Delivery details will be provided in your confirmation email.

Orders ship via UPS，USPS and other carriers available.Tracking numbers will be provided in your shipping confirmation email

Currently we only have distribution set up to fulfill orders shipped within the USA.

Returns are accepted for 30 days from the purchase date according to our refund policy. Just email us directly and we’ll take you through the process. Email：support@bfonder.com

We offer a one year warranty.

If it's a brand new knife, it's suggested to contact the dealers to get it returned or replacement directly.

• The best way to keep a knife clean is to wipe it down after every use, but for the less-diligent, periodic cleanings will suffice.
• Q-tip, toothbrush, and toothpicks are particularly good at removing grime, paying particular attention to the pivot and handle.
• Use warm water and mild dish soap to thoroughly wash the knife, please keep the knife dry with a rag or better tools.
• Once it's clean and dry, it's suggested to maintain the blade by wiping some Anti Rust Oil. ​

Note: Don’t take apart your knife — it might void the manufacturer’s warranty.

Add your text here to answer the question. Where possible, it's best to keep text roughly the same length across all the answers.

BFONDER Knife warrants that knives will be free from defects in material and workmanship to the original owner for the life of the product.
You are welcome to create an account on our website to earn points and save for your next order.